Before a mass arbitration case is formally filed, it goes through a lesser-known pre-filing stage. This article explains what happens after intake and before arbitration officially begins.

We added OTP authentication and a cleaner claims submission flow — here's why we built them and how to use them.

Most people encounter a mass arbitration case without knowing how it surfaced or how the pool of people affected were found. This article walks through the two foundational steps that make everything else possible: identifying a viable claim and verifying the consumers it affects.

The Truth in Lending Act is a federal law designed to protect consumers by requiring lenders to clearly disclose the true cost of credit before you agree to borrow. It's a foundational piece of consumer protection, and understanding how it works can help you make more informed decisions.

In consumer protection claims, what you can prove often matters more than what you can argue. Here's what arbitrators look for and why strong documentation separates winning claims from weak ones.

Many companies assume individual consumers will not follow through when disputes arise. Mass arbitration can make claims harder to overlook.

Consumer claims influence corporate compliance long before lawsuits or regulators step in. Here is how everyday complaints and disputes create internal pressure and drive change behind the scenes.

Mass arbitration and class actions often involve the same companies, but they are not the same legal process. Here is how mass arbitration can remain an option even after a class action deadline has passed.

Consumer protection laws protect consumers from hidden fees, data misuse, subscription traps, and misleading advertising. Learn where these violations show up and how you can fight back.

Chariot Claims only gets paid when consumers do. There are no upfront fees or out-of-pocket costs for claimants who file a claim through us.

Cash advance apps often promise quick relief between paychecks. However, many rely on layered fees and misleading design choices to dramatically increase costs, and in some cases, raise valid consumer protection concerns.

Auto renewal and free trial subscription schemes quietly lock consumers into recurring charges they never intended to agree to. Here is how these tactics work, how to spot them, and how you can take action.

Real word examples on how false advertising works, the tactics corporations use, and how consumers can spot violations and take action.

A clear explanation of why Chariot collects specific personal details during signup and how this information helps us verify your eligibility, ensure compliance, and fight for the best possible outcome.

American Eagle shoppers have reported misleading promotional emails that promised discounts that did not actually exist. Here’s how it worked and how you can check your eligibility for compensation.

Even if you signed an arbitration clause, you may still have a path to compensation.

AARP highlighted Chariot Claims and founder Zim Hang in a recent article on consumer rights. Here is what stood out and why it matters for people seeking fair compensation.

Victoria’s Secret allegedly used misleading email subject lines that promised offers consumers never received. Here is what this case is about, how these emails broke the rules, and who may qualify to seek compensation.

Learn how filing deadlines work, and why acting early protects your right to pursue justice.

You're not signing your life away, you're giving your lawyer permission to act for you, and setting clear rules in writing to protect your rights.

Dave allegedly misled users with hidden “tips” and fees. Learn what regulators found and what your rights are.

When corporations count on silence, action is power. We can collectively fight together to hold them accountable.

MySchoolBucks allegedly hid true costs through “drip pricing.” Learn what regulators found and what your rights are.

Corporations pocket billions through hidden fees. Here’s how to spot them and how we can name it, shame it, and join together to fight back.

A 45 year old law protects your video privacy, and unfortunately, many modern streaming companies seem to have forgotten about it.

Your guide to filing a case on your own (and what to expect).

A peek inside Chariot’s tech stack, custom tools, modern frameworks, and the engineering philosophy powering our mission for justice.

Data breaches are more common than you think. Learn the signs, what’s at risk, and how to hold corporations accountable.

Arbitration isn’t always neutral. Learn how arbitrator bias favors corporations and how we help push back.

How H&R Block and others are cashing in on your privacy and why.

Screenshots, emails, and receipts may be enough to prove deceptive marketing or extra fees.

Spot misleading emails and protect yourself from deceptive marketing. False advertising is against consumer protection laws in many states.

Submitted a claim with Chariot and an attorney in our network? We're pulling back the curtain-from review to payout, here’s what comes next.

Legal terms don't have to be confusing. Here's everything you need to know about mass arbitration, class actions, and your rights; explained in plain English.

Founder Zim Hang shares why he built Chariot: to fight corporate wrongdoing, close legal loopholes, and get real compensation to everyday people.

Class actions get all the press, but mass arbitration might get you better representation and results. Here’s how it works and how Chariot Claims helps you get justice.