American Eagle is a well-known apparel retailer with over one billion dollars in annual revenue. The brand reaches millions of shoppers through frequent promotional emails, which often drive urgency around sales and limited-time offers. This marketing strategy is common in retail, yet recent reports suggest that some of the subject lines used by American Eagle and Aerie may have crossed a legal line.

What This Case Is About

Allegations show American Eagle sent promotional emails with attention-grabbing subject lines such as “Extended Sale,” “Off Everything,” or “Free Gift,” even when those statements were not true. Consumers reported that the body of these emails often contained significant exclusions or requirements that contradicted the subject line.

Common examples include:

• “Free Gift” emails where the item required a large minimum purchase

• “Off Everything” emails that excluded major categories of merchandise

• “Extended” sale announcements that were not actually extended

Many states have laws that prohibit false or misleading subject lines. To understand how these rules work and why subject lines matter, see our guide on how misleading emails are breaking the law.

Who Qualifies for This Case

If you received promotional emails from American Eagle or Aerie within the past three years, you may qualify for compensation depending on your state and how many misleading emails you received. Some states allow consumers to recover up to $1,250 or more per misleading email.

You may qualify if:

• You received promotional emails from American Eagle or Aerie within the last three years

• The subject lines included terms like “Free,” “Extended,” “Off Everything,” or “Off All”

• You lived in one of the eligible states at the time: Washington, Indiana, Kansas, Maryland, North Dakota, New Mexico, District of Columbia, Michigan, Florida, Ohio, or Texas

• You made online or app-based purchases from American Eagle or Aerie in the past three years

Here’s what you’ll need to provide:

• The email address where you received American Eagle or Aerie promotions

• Confirmation that you received promotional emails from the brand

• The state you lived in when you received those emails

• Whether you made online or app purchases from American Eagle or Aerie in the last three years

• (Optional) Screenshots of promotional emails with subject lines like “OFF EVERYTHING,” “EXTENDED,” or “FREE GIFT.” This guide explains what counts as evidence.

How Chariot Helps You Take Action

Chariot Claims works with top litigators to bring on coordinated mass arbitration cases when corporations use tactics that mislead consumers. This approach helps many individuals pursue their own claims while benefiting from the collective scale.

If you received promotional emails from American Eagle or Aerie in the past three years and lived in one of the eligible states at the time, you may qualify for compensation based on the number of misleading emails you received. Shoppers may be eligible even if they only opened the email or made occasional purchases.

What You Can Do Next

Chariot Claims makes it simple to understand whether you qualify. Once your information is submitted, our partner law firms take it from there. Your claim becomes part of a coordinated effort designed to hold American Eagle accountable and seek compensation for deceptive marketing practices.

If you received misleading promotional emails from American Eagle or Aerie, you can check your eligibility in minutes:

👉 Check your eligibility here

Have another case similar to this one? We’d love to hear from you at support@chariotclaims.com.